Returns & Exchanges
At Frontiers, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. We aim to make your shopping experience seamless from purchase to return to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and including the packing slip provided in the portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
